Sleep Airport, Seattle Details

Property Name: Sorrento Hotel
Hotel Chain Name: CARINO Htls Resorts Worldwide
Address: 900 Madison St
Number of Rooms: 76
Number of Floors: 7
Longitude & Latitude: -122.33, 47.61
Number of Photos: 68

Weekday Room Price Range: $174 to $255
Weekend Room Price Range: $191 to $344
Promotions: Room type: Sorrento Suite :: Summer Sale! Save 15% + Free High-Speed Internet on 06/19/2012

Star Rating: 4.0
Average Review Rating: 4.51
Number of Customer Reviews: 204
First Customer Review Date: 04/11/2006
Last Customer Review Date: 04/08/2012

Recent Sorrento Hotel Review: "I had a fantastic time in Seattle, in part because the Sorrento staff. I asked for a recommendation for a hair salon when I checked in. The concierge overhead me, and within 30 minutes I had been dropped off by the free shuttle service (in a black Mercedes) at a beautiful salon downtown where he had made me an appointment. I felt like a celebrity! This  hotel offers free internet, which is always of high importance to me, mostly for the convenience factor. There are a few things that made me a bit frustrated: --no free bottled water (a small generic would be appreciated, even) --the toilet was loud and ran for a long time --I called the front desk to schedule a wake up call around 10pm and no one answered --I called to ask if there was an iron and the front desk staff didn't know where it was...this resulted in 2 really loud follow up phone calls to the room at 6:30am while she found someone who did know. For the record, it's behind the door in the closet leading to the bathroom. A detailed tour of a room when training all new staff would be great. --A maid continued to clean the elevator while I rode in it with her. I also think she delayed the elevator's arrival...there's only one elevator and this was at 7:45am. Again, it seems like a training issue - no elevator cleaning at peak times! --When I called to have the shuttle come pick me up, I was told they were too busy and to take a cab. It turns out the guys who typically drive the shuttle had to tend to valet customers. I understand the shuttle is subject to availability. But, I contend that if your hotel provides shuttle service, please assign a staff person to keep the shuttle available at all times. Or, at the very least, make sure the driver communicates to the passenger that there is a possibility the shuttle may not be available for a pick up rather than saying "just give me a call when you're ready for me to come get you.""


Check-in Time: 4 PM
Check-out Time: NOON

Restaurants Near Sorrento Hotel: The Cheesecake Factory, IHOP, Subway, Zabihah World, Domino's Pizza
Attractions Near Sorrento Hotel: Abercrombie & Fitch, Advantage, 7-Eleven, Museum, Mikomos (dating spots)
Other Hotels Near Sorrento Hotel: Crowne Plaza Seattle - Downtown, Hotel Vintage Park - A Kimpton Hotel, Renaissance Seattle - A Marriott Family Hotel, Hotel Monaco Seattle - A Kimpton Hotel, Fairmont Olympic Hotel


Expert Tip
The Sorrento further distinguishes itself by offering "Clefs d'Or" concierge services. This prestigious accolade may be conferred upon applicant concierges whom are proposed by two active Clefs d'Or, or Golden Keys, members. Five years of concierge experience in a hotel of good standing is required.


Notifications and Fees:

The following fees and deposits are charged by the property at time of service, Check-In, or Check-Out.
  • Valet parking: US$ 32 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Spa information

    The Sorrento Hotel's 2 spa treatment rooms offer services such as facials and massages.

    Things to do

    Sorrento Hotel offers live jazz every Friday and Saturday. Additionally, the hotel hosts special entertainment monthly; guests can inquire at the front desk for additional information.

    Awards

  • The hotel is a member of Preferred Hotels & Resorts.
  • Dining at Sorrento Hotel

    The Hunt Club - This intimate restaurant, among the most acclaimed in Seattle, serves inspired farm-to-table cuisine complemented by an extensive wine list. With deep wood paneling, sensuously flavored foods, and twinkling candlelight at dinnertime, it's no wonder that the Hunt Club is the setting for close to 100 marriage proposals each year. The restaurant is open for breakfast, lunch, and dinner.

    Fireside Room - Without question one of the most gorgeous public rooms in the city, the octagonal room is the perfect place for quiet chats and light dining by the crackling fire. Original paintings, plush wingback chairs and couches, gleaming mahogany-paneled walls, and rich tones of russet, ruby, and gold create a warmly inviting ambience. The focal point is the fireplace with its antique tiled pottery mosaic depicting an Italian landscape. The Fireside Room offers light dinners and a formal afternoon tea on weekends year round and daily during the holiday season. On Friday and Saturday evenings live entertainment is performed by a featured musician or band. Open from early afternoon until late evening.

    Hunt Club Bar - This long, lean bar with comfortable banquette seating is a fine place to sip a smooth martini. Open nightly.

    Piazza Capri - Open during the summer season, the Piazza Capri is reminiscent of sidewalk cafés in Italy. The Piazza is located by the courtyard fountain and features an Italian menu inspired by Harry's Bar in Venice.

    Room Service - Available during limited hours.

    Accessibility Features

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, Check-In, or Check-Out.


  • Valet parking fee: USD 39 per night (in/out privileges)
  • Pet deposit: USD 60.00 per stay

  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Services
  • Porter/bellhop
  • Room service
  • Room service (limited hours)
  • Safe-deposit box at front desk
  • Shoe shine
  • Spa services on site
  • Tour assistance
  • Use of nearby fitness center (discount)
  • Wedding services
  • Wheelchair accessible
  • Airport transportation
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Concierge services
  • Doorman/doorwoman
  • Express Check-Out
  • Health club
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Multilingual staff
  • Parking (surcharge)
  • Parking garage
  • Secure parking
  • Valet parking
  • Business & Event
  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Meeting rooms (small groups)
  • Room service (24 hours)
  • General
  • Bar/lounge;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 7;
  • Number of rooms: 76;
  • Restaurant(s) in hotel;
  • Smoke-free property
  • Check-In time is 4 PM
    Check-Out time is Noon

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

    Know before you go
  • Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

  • Location

    Showcasing the Mediterranean-style architectural roots of its namesake city, the boutique Sorrento Hotel provides European ambience just five blocks from downtown Seattle, Wash. The Seattle waterfront, historic Pioneer Square and shopping at Pacific Place are 10 blocks away. Within two miles are the Pike Place Market, Safeco Field, Seattle Center and the Space Needle. Complimentary Town Car service is provided by the property. Airport shuttle is also available (surcharge).

    Hotel Features

    Intimate dining is spotlighted at The Hunt Club, which features an extensive wine list and farm-to-table cuisine. The octagonal Fireside Room features afternoon teas on weekends (daily during the holiday season), a light menu and cocktails served amid Honduran mahogany walls, wingback chairs and a roaring fireplace. The hotel serves breakfast every morning from 7 AM until 10 AM in the Hunt Club restaurant (surcharge). Live entertainment is featured on Friday and Saturday nights. Located by the courtyard fountain, Piazza Capri, open during the summer, boasts Italian specialties inspired by Harry's Bar in Venice. Complimentary high-speed Internet access is provided, while a landscaped rooftop terrace boasts views of the Seattle skyline. For recreation, a 24-hour fitness center provides cardiovascular and Nautilus equipment. Yoga classes are offered on site. A spa provides facials, body wraps, and massage.

    Hotel Rooms

    Embellished in pale tones of ivory, crisp white and muted gold, the 76 Hotel Rooms host mixed-wood furnishings, upholstered seating, framed artistic prints and custom draperies. Bedding includes seven down pillows and 400-thread-count Egyptian cotton linens, while Italian marble bathrooms offer two styles of Frette Italian bathrobes and designer toiletries. Each includes stereos with 10 satellite music stations and three-disk CD players, complimentary high-speed Internet access, fax-machines, scanners, copiers and color printers. Additionally available are minibars, French-press coffeemakers and complimentary gourmet coffee.

    Property Facts
  • American Express
  • Check-In time starts at: 4 PM
  • Check-Out time is: noon
  • Diners Club
  • MasterCard
  • Parking height restrictions apply
  • Pet maximum weight in lb is: 35
  • Pets accepted
  • Visa
  • Pets are accepted. Guests must sign a waiver; other restrictions may apply.